Shipping and return policy
Order Processing:
Orders are generally processed and shipped within 1-5 days of receiving payment.
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Methods:
We offer shipping via DHL, UPS, USPS, GLS ITELLA, ect.
You may choose your preferred shipping method during checkout.
Shipping Fees:
Shipping fees include handling and packing fees, as well as postage costs.
Handling fees are fixed, while transport fees vary depending on the total weight of the shipment.
International Shipping:
We offer international shipping to select countries. Additional fees, such as customs duties or import taxes, may apply.
Please note that delivery times for international orders may vary depending on customs clearance procedures.
Delivery Estimates:
Delivery times vary depending on the shipping method and destination. We provide estimated delivery dates during checkout for your convenience.
We cannot guarantee delivery dates, as they are subject to carrier delays and other factors beyond our control.
Refund Policy:
Refund Eligibility:
Refunds are issued for eligible items returned within 14 days of receiving your order.
To be eligible for a refund, item(s) must be unused, undamaged, and in their original packaging.
Refund Process:
Once we receive your return, we will inspect the item(s) and notify you of the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment within 3-5.
Non-Refundable Items:
Certain items are non-refundable, including personalized or custom-made products.
Return Shipping: